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Frequently Asked Questions

  • What makes Whole Body Wellness different from other physical therapy clinics?
    Whole Body Wellness and Physical Therapy takes pride in providing one-on-one 60-75 minute physical therapy sessions in the comfort of your home. All treatment is provided by myself, a licensed doctor of physical therapy. I make time for you - you will never feel rushed during your appointment. Each session is of high value, optimizing your ability to achieve your goals more quickly and efficiently. I work for you - not your insurance company. We can schedule as many visits as you need until you reach your goals and beyond. You will not be restricted by what your insurance company will pay for.
  • How do I start?
    Contact me to schedule a FREE initial consultation to discuss your concerns, get to know each other, and see if we are a good fit for each other! Then, we will schedule an initial evaluation to evaluate and assess your posture, alignment, strength, mobility, and functional movement patterns; and determine a plan of care to help you reach your goals! Click here to schedule a consultation. Click here to check out my reviews!
  • Do I need a referral?
    No. In California, you can be treated by a physical therapist without a referral for 12 sessions or 45 calendar days, whichever occurs first. After this period, you will need to have an in-person examination with your doctor and referral from your physician in order to continue with physical therapy.
  • How do in-home visits work? 
    Any supplies or equipment that are needed for the evaluation and treatments will be brought to your home. This includes a therapy table and exercise equipment, including resistance bands, weights, franklin balls, etc. Please provide a pillow and bed sheet for the table and body coverage. We can set-up where it feels most comfortable for you, whether that be outdoors or indoors.
  • Can I use insurance? 
    Yes, you can use insurance. However, Whole Body Wellness is an out-of-network provider. This means that you are responsible to pay before or at time of your visit. Upon request, you will receive a superbill - a financial bill of the services and treatment provided - after each visit. You may submit your superbill through your insurance company for reimbursement; however, the amount of reimbursement will vary depending on your out-of-network benefits. Please call your insurance company prior to your first visit to understand your out-of-network benefits. You should ask your insurance the following questions: What is my out-of-network deductible and how much of my deductible has been met? What percentage am I responsible for after my deductible is met? Is authorization or referral required for reimbursement? What is my annual visit limit for out-of-network services? 5. What are the CPT codes that are reimbursable? **Note that reimbursement will occur AFTER you reach your out-of-network deductible. If you met your out of pocket max, you should see 100% reimbursement through your insurance company - so maximize your visits when you meet your max! Click here to learn about pricing and rates. **Please note that reimbursement is NOT guarantee. Your insurance company will determine reimbursement rates. However, a majority of my clients find is easy to submit the superbill online and receive their reimbursement directly from the insurance company in a timely manner.
  • How does payment work?
    Payment is due at the time of service. I accept cash, check, paypal, zelle, credit cards, and HSA/FSA cards. There will be a 2.7% processing fee added to all credit card transactions.
  • What is the cancellation policy?
    I ask that you cancel with care - all cancellations, regardless of reason and with advanced notice. Any session cancelled less than 24 hours before the start time are subject to a $60 cancellation fee. This policy is in place out of respect for our physical therapists and our patients. This allows us enough time to schedule another patient trying to get in for care. However, any cancels made the DAY OFF the appointment will be charged the full session fee.
  • How fast can I get a physical therapy appointment?
    Most of my new clients are able to schedule an evaluation within 2-3 weeks upon inquiry.
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